FAQ and Help

If time slot tickets are still available: Yes - but online tickets are usually less expensive, never more expensive, and you save waiting time

Yes, every visitor, including children, requires a ticket to enter the exhibition. Tickets for children under the age of six are free-of-charge!

No, you can scan the mobile ticket from your smartphone or in your digital wallet.

You can download your tickets directly after purchasing them. They will also be sent to you by e-mail minutes after purchase.

The dynamic nature of our self-regulating entrance system means that we can offer less popular entry times at reduced prices.

We promise: booking online will save you money: online tickets cost less than tickets purchased at the museum!
It’s worth booking early: the earlier the booking, the cheaper the ticket!